Technische Systemberatung (m/w/d)
Zivid AS
ABOUT ZIVID
Zivid is one of Norway's most ambitious new technology companies, serving the global robotics market with our 3D computer vision solutions. Our innovative 3D cameras, serving as the eyes of robots, are essential in automating manufacturing and logistics worldwide. With over 80 employees, offices in five countries, and a diverse global customer base, Zivid is shaping the future of machine vision and robotics.
JOB DESCRIPTION
As a Technical Specialist, you will have the exciting opportunity to travel within the DACH region, collaborate with our sales team, and work closely with customers on exciting 3D machine vision projects. Your primary goal will be to solve customer challenges and secure projects, making you a crucial member of the DACH team. You will represent the customer's voice to our R&D team, ensuring we design the best products. Your success will directly contribute to the company’s overall success.
Visit our Careers page to learn more about working at Zivid:
https://www.zivid.com/career-join-zivid
EXPLORE YOUR TASKS AND RESPONSIBILITIES
- Serve as the primary technical point of contact for customers in the DACH region
- Collaborate closely with Sales Director DACH to achieve company objectives and ensure alignment on customer needs and goals
- Engage and drive progress through the entire sales process (pre and post), securing that key technical milestones are achieved. You do this by leveraging your personal strong technical skills, re-use established best practices and engaging other key resources from within Zivid (Product/Engineering/CSU)
- Provide tailored technical support and trainings, both remotely and on-site
- Conduct feasibility studies and manage customers projects from start to completion
- Respond to customer inquiries via email and phone calls
- Diligently use and take advantage of our CRM tool (HubSpot)
- Participate in trade shows, regional seminars and other marketing events to showcase our products
- Actively contribute to the broader team’s success through e.g. sharing best practices and other tools/resources that can impact customer engagements globally
WE ARE LOOKING FOR
- B.Sc. or M. Sc. Electrical Engineering, Computer Engineering, Computer Science, Robotics, or equivalent
- Preferably 3 years applications experience with Machine Vision and Robotics
- Experience with Machine Vision tool suites and ecosystems
- Native German Speaker and Fluent in English
- Demonstrable programming skills in C++ and/or .NET and/or Python and/or knowledge of ROS
- Excellent communication, organizational, planning and follow-up skills
- Self-motivated and customer-oriented personality
- Willingness to travel within the DACH region
WE OFFER
- A central role in an exciting and fast-growing scale-up company with proven international potential
- Large degree of autonomy and big opportunities for career advancement by having high internal visibility and external impact with tier 1 customers
- A creative and collaborative environment with an extremely competent, agile, and international team.
- Opportunity to work with innovative hardware and software technologies
- An open collaborative environment where risk-taking is encouraged
- Challenging problems, responsibilities, and a great deal of fun!
- An opportunity to drive the future of machine vision and robotics by working with ground-breaking hardware and software
Travel: Up to 30%
Location: Heilbronn, Baden-Württemberg – Germany
Start date: As soon as possible (upon agreement)
The official language of the company is English.
If you have specific questions about the position, please contact Miniar Mhadbi, Sales Director DACH; miniar.mhadbi@zivid.com