Socialboards is a Multi-Channel Customer Service solution helping companies to unify and be on top of all customer dialog across all channels. Companies using SocialBoards streamline their digital customer dialog by managing all inquiries from Social Media, Email, Chat and Web forms in one unified online ticketing system. We are on a mission to simplify the multi-channel customer dialog for B2C companies. Socialboards reduces response time and overall number of inquiries and provides companies with insight that reduce cost and increase customer loyalty. Our overall goal is to reduce the number of support tickets by 50%, and help companies gain control of the customer feedback in social media.socialboards.com
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