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Data Analyst - Subscription

reMarkable

reMarkable

IT, Data Science
Oslo, Norway
Posted on Wednesday, November 29, 2023

Do you want to help enable data-driven decision making within our product management and subscription team?

reMarkable creates hardware and software products that help people all over the world find focus. We launched our original reMarkable 1 paper tablet in 2017. Since then, we’ve sold more than 1,5 million devices, grown to over 400 employees, and transformed from a small startup to a fast-growing scaleup. Following the successful launch of the reMarkable 2, which was named one of TIME's top 100 inventions of 2020, our subscription service Connect in 2021, and the Type Folio in 2023, we've set ourselves exciting growth and product development goals for the coming years.

With a brand new campus opening in 2024 at Majorstuen in Oslo, and exciting products and services in development, we need new colleagues to join our journey.

The team you will be joining

reMarkable is growing rapidly and so is our need for data and insight. For this reason we have just embarked on an exciting journey to develop a world class data and insight capability. We are currently implementing a target state for data and insight that is heavily inspired by the Data Mesh paradigm of distributed data ownership.

In this role you will have the opportunity to be an embedded Data Analyst in our Product Management team. With this you will be enabling data-driven strategic decisions related to our products and subscription offerings. reMarkable is currently on an exciting journey where we are transitioning from being a pure hardware company to a company that also commercializes our software through subscriptions. This brings new opportunities and increased need for data and insight.

From a technical perspective you will get to work with a modern data stack based on GCP. Including Google Cloud Storage, Cloud Composer, Cloud Run, BigQuery and Looker. Additionally you will be working with supporting tools for transformation and orchestration (e.g. dbt, Terraform, Github) as well as ingesting tools such as Fivetran, observability tooling and event tracking tools like Amplitude.

The role as a Data Analyst

We are looking for an ambitious and curious Data Analyst who can help us reach our ambitions and targets related to product and software development and success. Included in this is helping us succeed commercially with the software we build through our current subscription service. Software is an increasingly important focus area for reMarkable which means that you will earn your place in a team with an important mission and management attention.

Main areas of responsibility

  • Work with the product management team to assess, prioritize, develop and act on insight to solve key business challenges and opportunities based on user data and feedback.

  • Analyze data related to product usage, subscription updates, customer experience and market trends to identify opportunities for improvement and growth.

  • Understand and investigate drivers of subscription performance including activation/conversion, churn and other metrics related to subscription.

  • Help define who our ideal customers could be, and work with other domain experts to combine knowledge and increase this understanding across our organization.

  • Create data visualizations, dashboards and reports to communicate metrics and performance in an effective way.

  • Implement and manage event tracking mechanisms to capture user interactions, providing valuable insights into user behavior and preferences.

  • Create and maintain comprehensive data products and dashboards that convey actionable insights to cross-functional teams, aiding in data-driven decision-making.

  • Become a trusted business advisor, working with strategic stakeholders and other embedded resources from the Data & Insight team through the use of data to surface new opportunities and improvements.

Who we believe will succeed in this role

  • You have 2+ years of experience in Data Analysis or related areas

  • Bachelor degree in a relevant field

  • Solid product/software and business understanding

  • You are able to simplify complex data sets/visualizations and turn it into to actionable output

  • You are collaborative and can manage various stakeholders

  • You are self-driven, product oriented and creative

  • Experience from working with a SaaS offering is a benefit

Why we enjoy working here

  • Exciting greenfield opportunities to discover, and all team members will have a say in the direction of the team and how we will work with data and insight

  • A big focus on learning, and continuous knowledge sharing within the team. We have implemented self development days where you can deep dive into something you find interesting or further want to develop.

  • We have a hybrid working model, with flexible working hours.

  • Five weeks vacation + 5 reMarkable days to use as you wish.