Data Analyst – Customer Success

Oslo, Norway - Full-Time

Odins.ai is looking for a data analyst to join our growing team and help customers unlock the full potential of our platform. This role sits at the intersection of customer success, data analysis, and product development - ideal for someone who thrives in a dynamic environment and enjoys working both with people and data.

What You’ll Do:
You’ll be the link between our customers and our internal development team. Your mission is to ensure our clients are successful in leveraging our modeling platform. You will also play an instrumental role in collecting insights to guide our product development roadmap.

Your responsibilities will include:

Customer Onboarding & Success
- Lead onboarding efforts and train clients in how to use the platform effectively.
- Help clients take action based on model outputs and insights.
- Set up data connections from customer and third-party sources.
- Guide customers in setting model assumptions, including prior distributions.


Pre-Sales & Customer Engagement
- Support the commercial team in pre-sales conversations by explaining our product and modeling approach.
- Understand client businesses and identify key sales and marketing drivers used to inform the modeling.


Product Feedback & Development
- Continuously gather feedback from customer interactions.
- Work closely with the product team to translate client needs into new features and improvements.

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What We’re Looking For
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We’re an early-stage company, so the role can be shaped around your skillset. However, we believe you’ll thrive if you bring most of the following:
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- Hands-on experience with data analysis in Python and data vizualisation.
- Experience with customer-facing deliveries, preferably from consulting, analytics, or - enterprise SaaS.
- Knowledge or interest in marketing and/ or marketing analytics. Experience with marketing mix modeling (MMM) is a strong plus.
- A master’s degree in marketing, economics, engineering, data science, or a similar field.
- Fluency in Norwegian or another Scandinavian language is a plus.

📍 Location: Oslo

Interested? Get in touch at geirr@odins.ai.