About Us:
Heimdall Power Inc. is a leader in providing highly advanced, real-time monitoring and the latest software solutions for the electricity grid. We empower utilities to optimize the use of power lines, enhance grid reliability, and transition to renewable energy sources. Join our dynamic team to be part of a mission-driven company that is revolutionizing the energy industry!

Position Summary:
We are seeking a motivated Sales Support Specialist to join our team. This role is perfect for someone who thrives in a sales environment, has a passion for client satisfaction, and wants to make a meaningful impact by selling cutting-edge energy solutions. As a Sales Support Specialist, you will manage customer inquiries and requests for quotations, and support our frontline sales efforts. You will play a critical role in identifying new business opportunities, developing client relationships, and driving revenue growth.

Key Responsibilities:

• Serve as the main point of contact between clients and the sales team, ensuring exceptional customer experience.
• Respond promptly to customer Requests for Quotations (RFQs), providing accurate information about our products and services.
• Build and maintain strong client relationships, ensuring ongoing satisfaction and long-term retention.
• Conduct proactive prospecting through networking, client meetings, and other sales methods to generate new business.
• Collaborate with the sales team to develop strategies and achieve sales goals.
• Provide product education, demonstrations, and use the Feature-Advantage-Benefit (FAB) sales process to highlight the value of our solutions.
• Ensure timely and accurate documentation, including financing info, deal sheets, and product details.
• Maintain CRM records, including data hygiene, ensuring that all customer and prospect data is properly entered, updated, and managed.
• Participate in trade shows, expos, and events to promote Heimdall Power in the community and industry.
• Travel occasionally to customer sites and events as needed.
  

Desired Skills & Experience:

• 3+ years of proven sales experience in B2C or B2B environments, preferably in industries related to energy, utilities, or technology.
• Strong interpersonal and communication skills—you excel at building rapport with diverse personality types.
• Proficiency in CRM/ERP systems and Microsoft Office Suite (Word, Excel, Outlook).
• Proven track record of achieving sales targets and driving business growth.
• Self-motivated with the ability to take initiative, manage performance, and consistently meet or exceed sales goals.
• Empathetic and client-centric, with a deep understanding of customer needs and a focus on providing tailored solutions.
• Bachelor's degree in a STEM or business-related field is preferred, but equivalent work experience will be considered.

Why You Should Apply:

• Opportunity to work with innovative products and the latest technologies in a rapidly growing energy industry.
• Get in early on one of the fastest growing high-tech companies serving the energy industry.
• Hands-on training and mentorship to support your success.
• Career growth opportunities as you help expand our reach and impact.
• Comprehensive benefits package including health insurance, paid vacation, and more.

Ideal Candidate Traits:

• You love sales and thrive in fast-paced, target-driven environments.
• You’re a natural problem solver with a keen interest in energy and technology.
• You take ownership of your role and find ways to help both the company and its customers succeed.
• You have a strong work ethic, are resilient, and are driven to exceed expectations.

If this sounds like you and you're excited to be a part of a mission-driven company revolutionizing the power grid, we want to hear from you!

How to Apply:
Please submit your resume and a cover letter outlining your qualifications and experience.

Department

Sales

Locations

Charlotte

Employment type

Full-time