Altek is the AI inquiry conversion engine for hotels. Most tools in the category answer the guest email. Altek does the work behind the answer. Its AI email assistant is the most widely used part of the platform. Altek reads each guest email in over 100 languages, pulls live availability, rates and reservation details from Mews, Oracle OPERA Cloud, Visbook/BookVisit or Infor HMS, and prepares both the reply and the operations behind it. It writes back to the PMS from the email inbox: reservations created, modified and cancelled, guest notes added, payment links issued. It books restaurant tables and spa treatments from the same email thread, so one email asking for a room, dinner and a spa slot becomes one approval instead of three tabs. Built for the teams that carry the email inbox: front desk, booking and central reservations. They approve in about thirty seconds, not 5 to 15 minutes across four or five systems. Hotels spend 75% less time on guest email and draft replies four times faster. Approval is the default, not the ceiling. Each action type sits at one of three levels: draft, approve, or auto-send, set per property and per risk level, with an audit trail. Complaints and negotiations always return to a person. Altek works around the clock, so email arriving at midnight is prepared before the morning shift and bookings do not move on. Replies are written to convert, from patterns across more than two million hotel inquiries: the obstacle surfaced, the room shown with a live price, a clear next step. When a quoted email thread goes quiet, Altek follows up and stops when the guest replies. Altek comes as Altek Inbox, an AI email client for reservations teams, and Altek for Outlook, an add-in that drafts inside the Outlook inbox your team already opens. Beyond email, Altek answers on the website chatbot, WhatsApp, Messenger and Instagram. 100+ hotels, 8 countries. Founded in Norway in 2024, headquartered in Oslo. EU-hosted, GDPR-first.